Online doctor consultations
Request the next available appointment during consulting hours, or choose a time that works for you. Meet your GP securely by video and pay only after the consultation.
Choose your appointment
Next available appointment
Choose the earliest available appointment during consulting hours.
Book a time that suits you
Reserve a time that suits you when slots are published.
What we help with
Most people arrive wanting one specific thing. Here are the five we see most, and exactly how each one works over video.
Ask a GP to review your existing chronic treatment.
Blood pressure, diabetes, cholesterol and other ongoing medication may be suitable. The doctor reviews your treatment and recent readings, then decides whether a repeat is safe or whether something needs measuring first.
A medical certificate may be issued after assessment.
The doctor assesses whether illness makes you unfit for work and for how long. A certificate is issued only when clinically appropriate, with a diagnosis disclosed only with your consent.
Get an assessment and a clear next step.
Cold and flu symptoms, sore throats, mild stomach illness and similar concerns may suit video. The doctor takes a history, assesses what is safe remotely and prescribes only when needed.
We can send you for bloods.
The doctor issues a pathology request you take to any lab, then talks you through the results. Useful when something needs confirming rather than guessing.
A medical weight-loss conversation with a GP.
A proper clinical assessment of your health, your history and what is realistic, with ongoing review rather than a once-off script.
These five are the most common, not the whole list. If a GP would normally see it in a room, ask.
Anything needing hands-on examination, and any emergency, needs in-person care. For chest pain, trouble breathing, severe bleeding or signs of a stroke, call 10177 or go to your nearest emergency department.
How it works
From booking to clinical paperwork, the process is clear. No deposit is taken before the consultation.
Tell us what you need and whether you want the next available appointment or a time later on.
You confirm your number and email. No deposit or card is needed to book.
A private video consultation. The GP takes your history and decides what you need.
A secure payment link after the consult. Your script, sick note or referral follows once it clears.
Reviews on Google
Dr Molla owns the practice behind this 4.9-star Google listing. The comments below are reviews that name him, shown from our records while the live Google connection is unavailable. They are not reviews of hiDoc consultations.
View the Google listing“He was kind, professional, and took the time to listen to my concerns without making me feel rushed.”
“Dr Molla is very kind and patient and explains everything so well.”
“Dr Molla is incredibly caring and compassionate. He attends to every patient in my family with effective remedies always.”
Appointment options
Request the next available appointment during consulting hours, or reserve a video appointment for later.
Choose the first appointment the doctor has made available, with enough notice for them to prepare.
Reserve a GP video appointment at a time that suits you. Secure joining details are issued once the appointment is confirmed.
No deposit, no card wall
There is no deposit between you and a GP appointment. You consult first, then we send a secure payment link after the consultation. The available payment methods are shown clearly on that page.
Any clinically appropriate prescription, sick note or referral is released after payment clears. If a clinician decides telehealth is not appropriate before a consultation can take place, you will not be charged for a consultation that did not happen.
The clinician takes a history, assesses what can safely be assessed remotely, and agrees the next step with you.
Your consultation fee is stated before you book. The payment page displays the methods currently available.
Any clinically appropriate documents are released after payment clears and retained in your secure patient record.
Pricing
Choose the type of care you need. Any prescription, sick note or referral remains the doctor’s clinical decision.
R250
For the next available GP video appointment during consulting hours.
R250
For a GP consultation at a time you select.
R150
A clinician can consider an existing prescription where appropriate.
You pay us directly after the consultation. Medical-aid claiming and coded invoices are not currently offered.
Also seen
A clinician decides whether video is appropriate for your situation. Emergency symptoms and concerns needing hands-on examination require in-person care.
Some rashes, acne, eczema and infections may be suitable for video assessment.
A GP can discuss common concerns and advise on the appropriate next step.
Common concerns can be discussed; examination may still be necessary.
A discreet GP conversation, with referral where that is the safer option.
Suitability for children is decided by the clinician case by case.
Meet the doctor
Questions
After. You have your consult first, then receive a secure payment link. Available payment methods are shown on the payment page. Any clinically appropriate documents are released after payment has cleared.
During consulting hours, you can request the next available appointment. The clinician confirms the request before a video consultation begins. We do not promise a specific wait time until enough availability data supports it.
Every clinician must provide a current HPCSA registration number before they can consult through hiDoc. Clinician onboarding is managed directly by the company.
A clinician may issue an electronic prescription when clinically appropriate and legally permitted. Some medicines and any concern requiring a physical examination need in-person care. The clinician will explain the right next step.
Not yet. You pay us directly, and for now your invoice is a plain receipt. Coded invoices carrying a practice number and ICD-10 codes, which you could submit to your scheme, are something we are putting in place before launch rather than something we can offer you today.
If the doctor decides you need hands-on care, they will advise you during the consult. In an emergency, go directly to your nearest emergency department. If a video consult is clinically inappropriate from the start, you are not charged.
No. If you have chest pain, difficulty breathing, severe bleeding, a suspected stroke, or you are seriously injured, call 10177 or go to your nearest emergency department immediately.
Request the next available appointment or choose a time in the consulting day. Nothing is charged before your consult.
