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Online Prescriptions

Request an online prescription review from a South African GP.

Book a GP video consultation for a new medicine or an existing repeat. Repeat reviews start at R150; prescribing remains the doctor's clinical decision.

Pharmacist with prescription medications

Online prescriptions made simple

  • ✓New prescription: Book a R250 consultation for a new condition
  • ✓Repeat script: Just need to renew chronic medication? Book a repeat review for R150
  • ✓Online: Discuss the medicine and your health history with a GP by secure video
  • ✓For your pharmacy: Receive the prescription securely when the doctor decides it is appropriate
  • ✓Pay after: No deposit needed. You pay after the consultation

How it works

How to get an online prescription

Book a consultation, discuss your health and treatment, then receive a prescription if the GP decides it is appropriate.

  1. 01

    Choose your service

    Tell us what you need and whether you want the next available appointment or a time later on.

  2. 02

    We book the consult

    You confirm your number and email. No deposit or card is needed to book.

  3. 03

    You see the doctor

    A private video consultation. The GP takes your history and decides what you need.

  4. 04

    You pay, we send

    A secure payment link after the consult. Your script, sick note or referral follows once it clears.

New Medication

Book a consultation if you need a new prescription for a condition you’re experiencing.

  • • R250 consultation
  • • Doctor assesses your symptoms
  • • Get prescription if clinically appropriate

Repeat Prescription

Already on medication? Book a quick repeat review to renew your chronic prescriptions.

  • • R150 repeat review
  • • Doctor checks if script is still appropriate
  • • Renew for another cycle

Online GP care in South Africa: the essentials

hiDoc connects patients in South Africa with an HPCSA-registered GP for a private video consultation in their browser. No app download is required. Choose a published appointment time; online booking is not a promise of immediate or 24-hour care.

Consultation fees

Next available: R250 · 15 minutes

Booked ahead: R250 · 15 minutes

Repeat script: R150 · 15 minutes

Payment and documents
Pay after the consultation. Any prescription, sick note, referral or other issued document is released once the doctor has completed it and payment is confirmed. A document is never guaranteed. You can send an issued prescription directly to your chosen pharmacy from your secure records page.
Your clinician
Meet the GP and view their qualifications and registration details. The doctor decides whether video assessment is suitable or an in-person examination is needed.

Questions

The things people ask us first.

Can I get a prescription online?

A hiDoc doctor can prescribe medication when it is appropriate and legally permitted. You discuss your symptoms or current treatment by video, and the doctor decides whether a prescription or in-person assessment is the right next step.

How do I get a repeat prescription online?

You can book a GP review of an existing medicine. Have your current prescription and relevant medical history ready. Renewal is not automatic: the GP may need examination findings, monitoring or tests before deciding whether to prescribe.

Can I use an online prescription at a pharmacy?

A prescription issued by the doctor can be presented to a South African pharmacy, subject to the medicine, dispensing requirements and the pharmacist's checks.

How quickly can I get an online prescription?

Timing depends on appointment availability and the assessment. If a prescription is issued, it is placed in your private records and released once payment clears.

What conditions can doctors prescribe for online?

A GP can assess common health concerns and existing medication by video. Whether a medicine can be prescribed depends on the assessment, the medicine and legal requirements. Some concerns need an in-person examination or tests.

Is it safe to get a prescription online?

Yes. hiDoc doctors are HPCSA-registered and follow the same clinical guidelines as in-person doctors. They assess your condition carefully before prescribing.

What's the difference between an online prescription and repeat script review?

A consultation (R250) is for new conditions or medications. A repeat script review (R150) is for chronic medications you're already on and just need to renew.

Ready to see a doctor online?

Request the next available appointment or choose a time in the consulting day. Nothing is charged before your consult.