Online Prescriptions
Request an online prescription review from a South African GP.
Book a GP video consultation for a new medicine or an existing repeat. Repeat reviews start at R150; prescribing remains the doctor's clinical decision.

Online prescriptions made simple
- ✓New prescription: Book a R250 consultation for a new condition
- ✓Repeat script: Just need to renew chronic medication? Book a repeat review for R150
- ✓Online: Discuss the medicine and your health history with a GP by secure video
- ✓For your pharmacy: Receive the prescription securely when the doctor decides it is appropriate
- ✓Pay after: No deposit needed. You pay after the consultation
How it works
How to get an online prescription
Book a consultation, discuss your health and treatment, then receive a prescription if the GP decides it is appropriate.
- 01
Choose your service
Tell us what you need and whether you want the next available appointment or a time later on.
- 02
We book the consult
You confirm your number and email. No deposit or card is needed to book.
- 03
You see the doctor
A private video consultation. The GP takes your history and decides what you need.
- 04
You pay, we send
A secure payment link after the consult. Your script, sick note or referral follows once it clears.
New Medication
Book a consultation if you need a new prescription for a condition you’re experiencing.
- • R250 consultation
- • Doctor assesses your symptoms
- • Get prescription if clinically appropriate
Repeat Prescription
Already on medication? Book a quick repeat review to renew your chronic prescriptions.
- • R150 repeat review
- • Doctor checks if script is still appropriate
- • Renew for another cycle
Online GP care in South Africa: the essentials
hiDoc connects patients in South Africa with an HPCSA-registered GP for a private video consultation in their browser. No app download is required. Choose a published appointment time; online booking is not a promise of immediate or 24-hour care.
- Consultation fees
Next available: R250 · 15 minutes
Booked ahead: R250 · 15 minutes
Repeat script: R150 · 15 minutes
- Payment and documents
- Pay after the consultation. Any prescription, sick note, referral or other issued document is released once the doctor has completed it and payment is confirmed. A document is never guaranteed. You can send an issued prescription directly to your chosen pharmacy from your secure records page.
- Your clinician
- Meet the GP and view their qualifications and registration details. The doctor decides whether video assessment is suitable or an in-person examination is needed.
Questions
The things people ask us first.
Can I get a prescription online?
A hiDoc doctor can prescribe medication when it is appropriate and legally permitted. You discuss your symptoms or current treatment by video, and the doctor decides whether a prescription or in-person assessment is the right next step.
How do I get a repeat prescription online?
You can book a GP review of an existing medicine. Have your current prescription and relevant medical history ready. Renewal is not automatic: the GP may need examination findings, monitoring or tests before deciding whether to prescribe.
Can I use an online prescription at a pharmacy?
A prescription issued by the doctor can be presented to a South African pharmacy, subject to the medicine, dispensing requirements and the pharmacist's checks.
How quickly can I get an online prescription?
Timing depends on appointment availability and the assessment. If a prescription is issued, it is placed in your private records and released once payment clears.
What conditions can doctors prescribe for online?
A GP can assess common health concerns and existing medication by video. Whether a medicine can be prescribed depends on the assessment, the medicine and legal requirements. Some concerns need an in-person examination or tests.
Is it safe to get a prescription online?
Yes. hiDoc doctors are HPCSA-registered and follow the same clinical guidelines as in-person doctors. They assess your condition carefully before prescribing.
What's the difference between an online prescription and repeat script review?
A consultation (R250) is for new conditions or medications. A repeat script review (R150) is for chronic medications you're already on and just need to renew.
Ready to see a doctor online?
Request the next available appointment or choose a time in the consulting day. Nothing is charged before your consult.