Online Prescriptions
Request an online prescription review from a South African GP.
Book a GP video consultation for a new medicine or an existing repeat. Repeat reviews start at R150; prescribing remains the doctor's clinical decision.
Online prescriptions made simple
- ✓New prescription: Book a 15-minute consultation (R250) for a new condition
- ✓Repeat script: Just need to renew chronic medication? Book a repeat review for R150
- ✓Online: Discuss the medicine and your health history with a GP by secure video
- ✓For your pharmacy: Receive the prescription securely when the doctor decides it is appropriate
- ✓Pay after: No deposit needed. You pay after the consultation
How it works
How to get an online prescription
Book a consultation, discuss your health and treatment, then receive a prescription if the GP decides it is appropriate.
- 01
Choose your service
Tell us what you need and whether you want the next available appointment or a time later on.
- 02
We book the consult
You confirm your number and email. No deposit, no card, no app to download.
- 03
You see the doctor
A private video consultation in your browser. The GP takes your history and decides what you need.
- 04
You pay, we send
A secure payment link after the consult. Your script, sick note or referral follows once it clears.
New Medication
Book a 15-minute consultation if you need a new prescription for a condition you’re experiencing.
- • R250 for 15-minute consultation
- • Doctor assesses your symptoms
- • Get prescription if clinically appropriate
Repeat Prescription
Already on medication? Book a quick repeat review to renew your chronic prescriptions.
- • R150 for 15-minute repeat review
- • Doctor checks if script is still appropriate
- • Renew for another cycle
Questions
The things people ask us first.
Can I get a prescription online?
A hiDoc doctor can prescribe medication when it is appropriate and legally permitted. You discuss your symptoms or current treatment by video, and the doctor decides whether a prescription or in-person assessment is the right next step.
How do I get a repeat prescription online?
If you're on chronic medication, you can book a repeat script review for R150. The doctor reviews whether your current prescription is still appropriate, and you can renew it for another cycle.
Can I use an online prescription at a pharmacy?
A prescription issued by the doctor can be presented to a South African pharmacy, subject to the medicine, dispensing requirements and the pharmacist's checks.
How quickly can I get an online prescription?
Timing depends on appointment availability and the assessment. If a prescription is issued, it is placed in your private records and released once payment clears.
What conditions can doctors prescribe for online?
Doctors can prescribe for most common conditions like colds, flu, allergies, headaches, and chronic medications. Complex cases may require an in-person assessment.
Is it safe to get a prescription online?
Yes. hiDoc doctors are HPCSA-registered and follow the same clinical guidelines as in-person doctors. They assess your condition carefully before prescribing.
What's the difference between an online prescription and repeat script review?
A consultation (R250) is for new conditions or medications. A repeat script review (R150) is for chronic medications you're already on and just need to renew.
Ready to see a GP?
Request the next available appointment or choose a time in the consulting day. Nothing is charged before your consult.