Online Sick Note
Ask a South African GP about a sick note online.
Book a R250 video consultation. If the doctor finds that you are medically unfit for work, they can issue a medical certificate after the assessment.
Why choose an online sick note?
- ✓Online: Attend the GP assessment by secure video without travelling to a waiting room
- ✓Convenient: Video consultation from home or anywhere with internet
- ✓Properly issued: Includes the doctor and consultation details required on a medical certificate
- ✓Clear price: R250. Pay after the consultation
- ✓Confidential: Your medical information stays private and secure
How it works
How to get an online sick note
Book the consultation, speak to the GP, and receive a certificate only if the assessment supports one.
- 01
Choose your service
Tell us what you need and whether you want the next available appointment or a time later on.
- 02
We book the consult
You confirm your number and email. No deposit or card is needed to book.
- 03
You see the doctor
A private video consultation. The GP takes your history and decides what you need.
- 04
You pay, we send
A secure payment link after the consult. Your script, sick note or referral follows once it clears.
What makes a valid sick note?
A legal medical certificate in South Africa must include:
- • Doctor’s name, contact details, and HPCSA registration number
- • Your name and ID number
- • Date of consultation
- • Period of unfitness (dates you’re unfit for work)
- • Doctor’s signature
hiDoc doctors include all of these when issuing your sick note.
Online GP care in South Africa: the essentials
hiDoc connects patients in South Africa with an HPCSA-registered GP for a private video consultation in their browser. No app download is required. Choose a published appointment time; online booking is not a promise of immediate or 24-hour care.
- Consultation fees
Next available: R250 · 15 minutes
Booked ahead: R250 · 15 minutes
- Payment and documents
- Pay after the consultation. Any prescription, sick note, referral or other issued document is released once the doctor has completed it and payment is confirmed. A document is never guaranteed. You can send an issued prescription directly to your chosen pharmacy from your secure records page.
- Your clinician
- Meet the GP and view their qualifications and registration details. The doctor decides whether video assessment is suitable or an in-person examination is needed.
Questions
The things people ask us first.
Can I get a sick note online?
A hiDoc doctor may issue a medical certificate if the consultation supports that you are medically unfit for work. A certificate is not guaranteed by booking or payment.
How long does it take to get an online sick note?
If the doctor issues a certificate, it is placed in your private records after the consultation and released once payment clears. Appointment and assessment times vary.
Is an online sick note valid in South Africa?
A medical certificate issued after a proper consultation by an HPCSA-registered doctor can be used in South Africa when it contains the required details. Your employer may verify it with the issuing practice.
What do I need for a sick note?
Tell the doctor your symptoms, when they began, and the dates and work duties affected. The GP assesses whether you are medically unfit for work and whether a certificate is appropriate.
Can I get a sick note without seeing a doctor?
No. A legitimate sick note requires a clinical assessment. Our doctors assess your condition during the consultation before issuing one.
How much does an online sick note cost?
The consultation is R250. A medical certificate is included only when the assessment supports one. You pay after the consultation.
Ready to see a doctor online?
Request the next available appointment or choose a time in the consulting day. Nothing is charged before your consult.