Online care · 5 min
How online consultations work
What happens before, during and after a South African online GP consultation, including payment, prescriptions, sick notes and referrals.
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Clear answers before you book.
Practical information about online GP care in South Africa. Written for patients, with the limits stated as clearly as the benefits.
Patient guide · 4 min
Online doctor consultation costs
A practical guide to online GP consultation prices, what the fee may include and what to check before booking in South Africa.
Read the guideSick notes · 5 min
Online sick notes in South Africa
When a doctor may issue an online medical certificate, what it should contain and why a consultation is still required.
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Prescriptions · 5 min
How online prescriptions work
How a South African doctor assesses a prescription request online, how patients receive the script and why some medicines need in-person care.
Read the guidePrescriptions · 4 min
Repeat prescriptions online
When an online repeat-prescription review may be suitable, what information to prepare and when monitoring or an examination is needed.
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Online care · 5 min
What online doctors can treat
Common problems that may suit an online GP appointment, the limits of video assessment and symptoms that need urgent in-person care.
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Patient guide · 4 min
Prepare for your video appointment
A simple checklist for a useful online GP appointment: medicines, symptoms, readings, privacy, lighting and connection.
Read the guidePatient guide · 4 min
Choosing the right level of care
How to choose between an online GP, an in-person practice and emergency care, with clear warning signs that should not wait for telehealth.
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