Online doctor appointments in South Africa
Online doctor in South Africa
Speak to a South African GP by video from home. Choose the next published appointment or book ahead. General consultations start at R250, with no payment taken before the call.
What happens in an online doctor consultation?
Your GP takes your history, asks follow-up questions and assesses what can safely be assessed through the private browser video consultation.
If remote care is suitable, the doctor explains the treatment plan. A prescription, sick note or referral may be provided when clinically appropriate. If you need a physical examination or urgent care, the doctor will tell you.
hiDoc is not an emergency service. For severe symptoms such as chest pain, difficulty breathing, severe bleeding or signs of stroke, call 10177 or go to the nearest emergency department.
Online GP care in South Africa: the essentials
hiDoc connects patients in South Africa with an HPCSA-registered GP for a private video consultation in their browser. No app download is required. Choose a published appointment time; online booking is not a promise of immediate or 24-hour care.
- Consultation fees
Next available: R250 · 15 minutes
Booked ahead: R250 · 15 minutes
- Payment and documents
- Pay after the consultation. Any prescription, sick note, referral or other issued document is released once the doctor has completed it and payment is confirmed. A document is never guaranteed. You can send an issued prescription directly to your chosen pharmacy from your secure records page.
- Your clinician
- Meet the GP and view their qualifications and registration details. The doctor decides whether video assessment is suitable or an in-person examination is needed.
Reviews on Google
A doctor patients trust.
Dr Molla owns the practice behind this 4.9-star Google listing. The comments below are reviews that name him, shown from our records while the live Google connection is unavailable. They are not reviews of hiDoc consultations.
View the Google listing“He was kind, professional, and took the time to listen to my concerns without making me feel rushed.”
“Dr Molla is very kind and patient and explains everything so well.”
“Dr Molla is incredibly caring and compassionate. He attends to every patient in my family with effective remedies always.”
Questions
The things people ask us first.
How much is an online doctor consultation in South Africa?
hiDoc consultations currently start at R250. The exact fee and appointment length appear before you submit a request.
Can an online doctor issue a prescription or sick note?
A GP may issue a prescription, sick note or referral after an appropriate clinical assessment. It is the doctor’s decision and is not guaranteed.
How does the video call work?
Your appointment page opens a private browser video consultation. Allow camera and microphone access when your device asks so the doctor can see and hear you.
How fast is an immediate consult, really?
During consulting hours, you can request the next available appointment. The clinician confirms the request before a video consultation begins. We do not promise a specific wait time until enough availability data supports it.
Are your doctors actually registered?
Every clinician must provide a current HPCSA registration number before they can consult through hiDoc. Clinician onboarding is managed directly by the company.
Ready to see a doctor online?
Request the next available appointment or choose a time in the consulting day. Nothing is charged before your consult.